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Am I creating quality content that solves the searcher’s problems?

Every search for something begins with a problem. It’s the reason you’re reading this blog right now––you have a problem that needs a solution. Maybe your problem is small and you just need a little help on how to create great content. Great––but it’s still a problem because it means a few different things:

Maybe you’re not already creating awesome content and you need to to sell your product.

Maybe your revenue is down and you’re looking for ways to improve sales.

Maybe someone told you your copywriter stinks and it’s time you took matters into your own hands.

Maybe you’re your own copywriter.

Don’t worry, you’ve come to the best place to find out if:

  • You’re already producing awesome content (you might be, in which case you’ll be nodding your head as you read this)
  • Your content is readable but not clickable
  • Your content stinks and how to make it better

Now, if you’re not a writer and you don’t like to write, don’t waste your own time. Get a copywriter. Pay for a good copywriter. And trust us, price usually indicates quality so low ballin’ on the Fiverr side of things may get you a crapload of content for the cost of double-fat chai latte at your local barista, but it won’t be very good.

Several sources claim that quality content is the number one ranking factor. That’s right, NUMBER ONE. That means that content is more important than anything else on your site.

The #1 Most Important Question You Need to Ask Yourself Before You Write Anything

Who are you writing for––the person or the machine?

Well, both actually. And we’ll get there in a minute but it’s super important that you know “the machine” is much, much more like a person these days than ever before.

Back in the days of yesteryear, Google didn’t care so much about content, their algorithm paid attention only to having content with highly searched terms up on a page. Times are different now. Google will actually penalize sites that stuff keywords into content, even if that content reads sensibly enough. Sophisticated algorithms are now able to assess content quality––meaning, relevance, and where and how often you use certain keywords through a script (keyword density and frequency).

So, start with the person––your ideal customer––and write content that she (or he) cares about, that speaks directly to her, that solves her problem. Don’t write a sales pitch (even though selling is your goal).

Remember this:

Writing and Writing for SEO: What’s the Difference?

Straightforward copywriting is the art of using words to sell a product or service. A copywriter knows how to use words strategically to engage a reader and persuade her to purchase whatever you’re selling.

An SEO copywriter employs the same tenants, except she tailors the copy for an online presence, optimizing it for Google The tricky bit about SEO writing is striking a balance between optimizing for a search engine and serving your potential customer. You need to do both.

Write Clickable Headlines

You want to spend more time putting together a smashing headline than you do on your entire copy. Why? Because the title is what engages or repels readers. If your headline makes people snore, they’re not going to care what your page is about and they’ll bounce away.

If you’re walking the plank and doing your own copywriting, here are a few tips for writing a title that converts:

  • Lead with a 6-7 word phrase
  • Make it clear, snappy, and simple
  • Use adjectives, strategically
  • Promise to solve a problem
  • Use numbers wherever possible

Maybe that sounds like a lot to cover in just a few words but it’s easier than you think, especially when you get the hang of it.

For example, you’re writing a blog about dog training for your pet niche site.

Instead of: “Training Your Dog”

Try: “6 Easy Ways to Make your Dog Smarter”

See the difference? You’re speaking to the ultimate goal of the reader. No one wants a dumb dog, right? That’s why we train them, and it makes our lives “easy”.


“On the average, five times as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.” – David Ogilvy


If you’re stuck, check out copyblogger’s 10 Sure-Fire Headline Formulas That Work for some ideas.

Deliver on Your Headline’s Promise

Beef your content without the bloat. You want to publish content that is meaty, meaning it satisfies the reader with lots of useful information. Google penalizes sites with thin content––only there as a base for keywords, which is why 1000 words is a recommended average for any piece of content. Build your content around a keyword, but ensure your copy reads smoothly and engages the reader.

Make your content compelling by putting the most important information first. In The Copy Cure, Marie Forleo refers to the first words of a sentence or paragraph the corner real-estate spot. Fill it wisely.

Link to Authority Sites

Why would you want to send your reader elsewhere for information? Isn’t the point to keep potential customers on your page?

There are two schools of thought. At Logical Mix, we want to help people solve their problems. If someone can do that better than us, then people should know about it. Keep in mind that selfishly coveting your customer and withholding useful information from them may do harm than good.

Linking to authority sites (like we did back there with copyblogger) also shows social proof, that you’re connected, sociable, value good content and want to share it around. Not only does this put you in Google’s good books, but it helps your customer––and they’ll remember you.

The Tail End…

Remember from Step One, always start with keyword research. It’s how you know what people people’s problems are and therefore, what they’re searching for. Then use free tools like Google Analytics to find out what part of your site is getting the most traffic and why. Use that info to generate new content to improve user experience.

And if you can’t write, don’t enjoy it, or don’t care enough to try, get a copy writer. The cost is worth the result.

Photo credit: Neil Patel

Is my website intuitive and frictionless throughout?

If you’ve been following from Step One, you may remember that Step Two: Competitor Research, highlighted UEO as the new SEO. If you haven’t read it, here’s a key takeaway:

SEO is more about user experience optimization (UEO) than optimizing the search engine.

That makes user experience then, your most important focus for getting your site ranked.

And how does UEO relate to competitor research? Well first of all, discovering how to enhance, or in a worst case scenario, dredging your user’s experience up from the bottom of a mucky pond to the surface light of day, starts by watching your competitors with a keen eye.

But there’s more to it than that.

When you created your site, you didn’t create it for silent, mechanical aliens that would follow clickbait like naive school children follow Bobo the Clown. Not even close. You made it for real live people. People with different problems and pain points. People with very personal frustrations and levels of tolerance. People dotting the entire spectrum of tech savviness.

And although you know it is a rather unrealistic desire, your intention is to make every page on your site 100% accessible to everyone who lands on it. And so it should be, realistic or not.

You’ve got to get inside the head of your ideal customer and know what is going to frustrate the crap out of them and do everything you can to avoid creating that kind of experience.

Then, you’ve got to know exactly what makes them stay on your page and eventually convert and feel that it’s one of the best decisions they’ve made this year. And then you create that experience too.

Easy, right? Well, sort of.

The best way to get started is to visit as many websites in your industry as your sweet time allows and note every little thing that makes you want to stick a fork in your eye and every little thing that makes your experience feel like you’re on a first class flight with Emirates. Then compare these features to your own site.

How Do You Know What Your Customer Wants?

But once you’ve done that, how do you actually know that everything you’ve set in place to create the best user experience is actually, well, the best?

Google Analytics helps track user behaviour so you can get a deeper look at what parts of your site are keeping people engaged, and which ones are encouraging them to take a hike.

Let’s look at the specifics of what GA can track:

  • Where a user entered your site and where they left
  • Their navigation and interaction with your site  (this helps you figure out if your CTAs and internal links are in sensible locations)
  • What device they use to view your site (this helps you further optimize your site for specific devices based on popular use).

(And remember, GA is a free tool).

Now this next tip is a bit Sherlock so prepare yourself:

Ask your customer.

I know, right? It’s like telling someone to check that the TV is plugged in when it won’t turn on, but so many of us ignore the simplest way. Our complex brains like complication.

So how do ask? Check out Step Six: Reviews for tips on how to ask your customer.

What About Information Architecture?

Neil Patel tells us that at the core of the user experience is information architecture. A basic understanding of information architecture is outlined in the image below:

Source: Neil Patel

So now we’ve got the fundamentals outta the way, let’s look at a few more superficial but equally valuable components of UX.

Aesthetics

This may seem obvious but we have to ask: Does your website look nice? Is it tidy or cluttered with content and images? Are your chosen colours complementary? Does your logo actually capture the ethos of your business? Is there any possibility that it overwhelms or confuses? Remember, simple is best for any site of any business in any industry. You don’t want to make people work to buy your product or service because they won’t.

Quality and Readability of Information / Voice

A great majority of the adult population cannot read past an eighth grade level so unless your business is highly technical or you, for some reason, require a great deal of nomenclature in your content, then write for the eighth grade reader. If you can’t write, you’re not alone, and there are plenty of professional copywriters out there who can deliver some bang-up content. Choose someone who is able to capture the voice of your business and stick with that person. Using too many different writers will make the voice of your business sound less cohesive and convincing, like reading a novel where the writers change from chapter to chapter.

Now remember, and this is where it falls apart for a lot of businesses: make sure your content is well-researched, quality stuff. People can sniff out bullshit faster than our overpopulated planet can churn it out. Make your shit unique and the stuff of roses, stuff people can actually get something out of.

Extend the Learning Journey

Think of your site as a trip to the science centre. Each station should draw you in, entice you to know more, indulge in your curiosity and fascination about the way the world works. So too should your site about your product or service. Use whatever means are necessary to keep your user engaged. Include links to where they can get more information, whether that’s on your site or an affiliate’s. Use appealing images, photos, videos, or memes that support understanding, that deliver a bit of humour, that invite the reader to further question what they’ve read (and then invite them further down the learning path). In short, give them an experience.

Calls-To-Action

CTAs might be the most important part of your site––where they’re placed and how they call users to convert.

Forget the old, boring “buy”, “purchase”, or “submit”. Get creative (or trust in your content writer to do what you paid her to).

Remember––a user is a person too!

When we’re bogged down by metrics, it’s easy to forget that there are real live people behind those numbers. And what drives most people to buy?

They have some painful, nagging thorn in their side that makes them need your product to remedy their situation.

People don’t buy your product because it looks nice. They buy it because it solves a problem.

Maybe they don’t know they’re in pain, which is why you need to remind them, strategically, at each step of the conversion cycle and use the CTA as an opportunity to highlight, once more, how your product is going to solve their problem. Now make sure that problem-solving actually alleviates their pain rather than contribute to it.

You got this. Leave a comment and let us know what your main UX gem is.

Am I using Step 1’s insights for page targeting & structuring?

If you did your homework, you would have made some discoveries about how to rank for keywords.

If you haven’t already checked it out, see Step One to SEO Success: Keyword Research to find out how to get started on this critical stage.

If you’ve done your research, let’s take a look at what you’ve discovered.

Two of your major findings would have been:

  • How people are searching for your product or service offering and,
  • How your offering aligns with their queries.

Using as many tools as possible, you compiled a list of long-tail keywords. You ranked them by relevance and difficulty and then chose the ones that are most relevant and least competitive.

Right?

Great, what were they?

If you used a Venn diagram to display the results of a simple keyword investigation in the health supplements niche, it might have looked like this:

Now, what do we do with this? Let’s get to the nitty gritty…

What is On-Page SEO?

On-page SEO is essentially structuring individual web pages around target keywords with the goal of creating more traffic and achieving a higher rank.

It’s also about responding to the people who come to your page looking for answers.

One of the most obvious ways to hit on all these points is through content so let’s start there.

You could start structuring content around the keyword “gluten-free supplements for weight loss” because it is both relevant and low competition. This is a perfect jumping off point for a review of competitors’ brands (if there are any), or an article about how gluten-free supplements are hard to come by (until they stumbled across your brand of course), etc., etc.

Let’s hope you don’t just plop this juicy keyword into existing content about the benefits of supplements.

Of course you wouldn’t because you know as well as we do that it is better to start at the beginning.

Like a plant has a seed, a keyword is the crux of great content, which is still one of the top ranking factors. It’s easy to sniff out in the opening paragraph when keywords have been stuffed or simply dropped into existing content. Readers will quickly realize that your page is not going to deliver what they came looking for.

Irrelevancy makes you unreliable, and when you’re unreliable, people aren’t going to ask you for help and Google will note that and respond accordingly.

Don’t be that guy.

Make yourself trustworthy and deliver fresh new content that answers your users’ questions.

Now, let’s take a closer look at why content is king in SEO success and how to masterfully craft content around the keywords you want to rank for.

Enter RankBrain.

RankBrain is a machine-learning component of Google’s algorithm that measures dwell time (how long users are spending on your page) and click through rate (CTR), which is the total clicks divided by total impressions (read more about Google Analytics here). RankBrain then moves your page up or down the SERP depending on those two factors.

3 Techniques for Improving Rank

There are three key ways to win at RankBrain. First, optimize your titles and meta descriptions for better CTR. Second, rank for highly relevant keywords. Third, write quality content.

Sounds easy, right? They are, and they’re also dangerously easy to overlook. Each point carries some pretty heavy weight when it comes to on-page SEO so ensure you are focusing your efforts on all three.

1. Optimize titles.

The first point is so important. Time and effort are wasted on creating great content out of awesome keyword research if there is nothing to attract users to your page. A gripping title and simple, to-the-point meta descriptions are necessary. Like the department store Macy’s revolutionized the storefront window, the title and meta description can lead users right to your page, wanting more of what your virtual window promises.

2. Target relevant keywords and the people using them.

Let’s highlight the second point. You can write as much content as you want but if it’s not relevant to your offering, people are going to bounce.

The word people is strategic here. We talk a lot about the user, which makes me picture a hand on a mouse, or the reader, which makes me picture a book. But when I read the word people, I imagine a face, which directs my efforts to a person with a brain and the ability to subjectively decide what he or she is going to read and why. It makes my work more personal.

Okay, maybe not that face exactly. This one is a little closer to human (and looks a little like my grandma):

This point is, I’m not directing my efforts to the Google Machine, I’m addressing the needs of the people who ultimately determine what Google does with me. Right? This is a critical mind shift with which to lead.

3. Create quality content.

High-quality content is one of the top ranking factors. But quality is a bit of an ambiguous, static term, isn’t it? Let’s go with engaging instead; it’s a bit more active.

Content that engages draws the reader in right away with a hook phrase that is both relevant and interesting. It keeps the reader wanting more by providing useful bits of information that are easy to absorb and answer the readers’ questions directly. It often tells a story to which the reader can relate. It also leads the reader to helpful resources that explore their query further.

Now, great content needs a bit of decoration. Something that yells out READ ME. Because let’s be honest, no one has time to fart around looking for the juiciest tidbit of meat.

When I land on a page, the first thing I do is cut the fat. I quickly scroll through the content to see if anything jumps out. What do I notice?

Three things, mainly: Images/videos, length, and headers.

We love images. They’re the eye candy that break up the text.

Length is often a good sign that a chunky chunk of content is going to feed me what I’m looking for.

Headers offer a place to start if I’m looking to pinpoint specific information. If the headers aren’t relevant to what I’m looking for (i.e., they don’t match my keyword query) then bouncy-bounce I go back to SERP and right into RankBrain’s time-out chair.

Rand Fishkin outlines seven elements of an optimized webpage. They are less quantitative than the SEO methods of yesteryear that called for specific keyword placement so they may seem a little loosey-goosey. But they’re not.

Qualitative strategies take center stage as the algorithms that assess relevance increase in complexity.

So, what makes a page brilliantly optimized according to Fishkin and Logical Mix?

  1. Offers uniquely valuable content and images
  2. Provides excellent user experience
  3. Targets specific keywords
  4. Easily shared through social networks
  5. Optimized for every device
  6. Accessible to crawlers
  7. Includes authorship, rich snippets, metadata, and schema

Fishkin created this genius, though mythical, perfectly optimized page, highlighting his seven factors, mentioned earlier:

Pretty cool, right? I’d love to land on more web pages like this: perfectly structured to answer my question and oh so pretty.

So there you have it. On-page SEO is actually a bit fun. Maybe not as fun as the keyword research it took to get here, but I’ll let you be the judge of that.

What is the main takeaway?

Remember, you’re doing this for a living, breathing human being (or several thousand if you’re doing it right). Not a doll, not an ape (though possibly some monkey brains). Google is a machine, and although we want to please the machine, we’re still the ones ultimately in control… for now.

Appeal to your customer and find out how you can deliver what they want through super-duper on-page SEO.

When you’re structuring your pages, always keep this in mind:

People have questions. Be that place where the answers are.

Logging Out,

Logical Mix

Feature photo credit: The Freedom Chase

Have I found usable insights from top organic competitors?

Why should you do competitor research?

Well, SEO strategizing is like storytelling.

One guy can tell a story so well that you feel like you’re actually there. A different guy can tell the exact same story, and you feel like you lost 10 minutes of your life you’ll never get back.

One had the power to bring the story to life. The other completely missed the boat.

Similarly, some people are really good at growing traffic, increasing their following, and converting potential customers into regular users or buyers. They’re smooth sailors. They seem to have all the answers.

Others can barely keep their heads above water.

Although it may come as a surprise, successful SEO is not about having all the answers.

It’s about asking the questions you don’t even know you should ask to get the answers you didn’t know existed.

Great storytellers and successful online marketers have tactics that don’t just help them toward success. Those tactics are the very reason they succeed.

We can tell a thousand stories or write a thousand pieces of content, but if we don’t have strategies in place for targeting or engaging our audience, we end up with a pile of literary or digital vomit. Stinky words without meaning because no one is there to receive them.

So, what questions do you need to ask to develop the right strategies?

Multiple factors are at play in search engine rank. And there are skippable steps in SEO–competitor analysis isn’t one of them.

No one should begin any SEO campaign without investigating not just who they’re up against, but why they’re up against them.

To become successful in your industry or niche, you need to find out three things:

  1. Who your competitors are,
  2. What makes them successful, and
  3. How to use those insights to develop your SEO strategy.

Let’s start with #1.

Who Are Your Competitors?

Looking to your competitors is crucial for identifying usable insights you can include in your SEO campaign.

But insight tells us more than just what we should do; it also tells us what we shouldn’t do, or what isn’t worth our time or effort.

Competitor analysis isn’t a passive step. It’s also not intuitive, meaning you can’t just think you know who your competitors are or what makes them successful (or not) without doing the research. Sure, top of the head can be a good place to start. Then you have to go digging.

Now luckily, sussing out the competition overlaps with keyword research so you can double up and make a day of it. You can use keyword research (see step one in SEO success) to identify your main competitors. Take the most important keywords you want to rank for (or all of them) and see who comes up in the SERPs. If you see one domain in most of your searches, this is one of your top competitors.

Or, you can use paid tools like SEMrush. I encourage you to use every tool available, but as I mentioned in a previous post, make your brain your #1 go-to tool.

Then, like the clever little investigative mouse you are, find out what keywords your competitors are ranking for that you aren’t and add them to your keyword list(s).

Armed with your top four or five competitors, you need to evaluate each one by determining their strengths and weaknesses through the lens of your brand.

This is where questions #2 (why are they successful) and #3 (what usable insights can you gain) come in, and while you can make this a systematic linear process, it doesn’t have to be. If you’re the creative, artsy type, your research may be more dynamic.

Competitor ≠ Enemy

Now, many SEOs audit their competitors with the idea that competitors=enemies.

I totally and completely, to the power of infinity, 100% disagree.

Enemies work in opposition to us. Our competitors want the same thing we do.

Competitors are essential for helping you grow and succeed in your industry because they provide a vital point of reference. They show you what’s working and what’s not.

Why Are They Successful?

Now that you know who your competitors are, you want to find out why they’re rocking your industry and then use their insights to guide your SEO campaign.

But remember–everyone has flaws, so pay close attention to where your competitors are failing. Those gaps will be your most usable insights.

UEO: The New SEO

In addition to some cut and dry strategies, one of the first things you want to note as you visit each competitors’ site is its usability. Note when you feel frustrated, confused, or impatient and why, and then compare those irritating features to your site. If your site shares any of those attributes, change them.

Even the best SEO won’t help if your site is a pain in the ass to navigate.

Keep this in mind: SEO is more about user experience optimization (UEO) than optimizing the search engine.

As you navigate through your competitors’ sites, ask yourself these questions:

  • How quality are the images and videos used on their pages?
  • Are there links to organic content/informative pages that naturally extend the user’s journey?
  • Are their CTAs logically placed and do they lead the user to the place they said they would?

Now, let’s go digging.

The following is a non-exhaustive list of some of the more important aspects of your competitors’ sites that you’ll want to examine and analyze to determine what is worth extracting for your site – and what’s not.

Investigate link opportunities.

Link building is a major contributor to ranking. The more links that point to your site show Google that your site is trustworthy.

How many referring domains do your competitors have? This points to site popularity and strong SEO.

You can use the MOZ link explorer tool (free for 30 days) to generate a list of all the backlinks to your competitors’ sites. From there you can compare those links against yours (use a spreadsheet for this) to see where the gaps are, if any.

If you’re already ahead of your competition, this is not your current focus (but, don’t lose focus of this important aspect). If you are behind, time to step-up your link-building strategy.

What sites are linking to your competitors and not to you? Reach out to them.

Perform a keyword gap analysis.

Follow the same steps as you did to discover the gaps in competitors’ links but now focus on keywords using SEMrush or Ahrefs (both are paid tools). Although we can guess where the gaps are, this process helps us know with certainty.

Determining what keywords your competitors are ranking for that you aren’t is a starting point for creating unique content. Notice what works well for your competitors then take that a step further and make their best ideas even better.

One way to do this to type your main keywords into Quora or Answer the Public (both free) to discover what people are asking about it.

Content

Is their content well-written and does it provide valuable information that the user can’t find on a hundred other websites?

We live in a time of consumption. Anybody can claim to be an expert in anything by scouring the web for quick-digesting info and posting those regurgitated tidbits to their site. It’s the new-age style of digital research. But we end up with copycat versions of the very same thing, which ultimately, lowers the quality of the information.

Ask yourself: What content can you create that is going to set you apart from your competition?

H1s

Notice if your competitors have unique H1 tags that represent the content. H1s are a major ranking factor. While other features trend hard for a while in SEO, the significance of H1 hasn’t changed and it likely won’t.

H1s are the most obvious text on the page. Follow these quick tips for determining the quality of your competitors’ H1:

  • Is there only one on each page?
  • Is their H1 the title or does it accurately reflect what the page is about?
  • Does it include a target long-tail keyword? (this helps Google index the page appropriately)
  • Does it respond to the user’s intent?
  • Is it 20-70 characters?
  • Does it stand out on the page?

Social Media Presence

Buzzsumo is a good paid tool to find out how many people are talking about your competitors’ brand, your niche, or a specific topic identified by a target long-tail keyword. Type in your general topic and refine your search by adding or removing words. This tool will also help you determine your competitors’ social media presence, which is growing in importance in SEO.

And, spend a few minutes each day with a double-chai-matcha-ball-latte smoothie swiping through Insta to check up on your competitors from a user’s perspective.

How can I use those insights?

Hopefully you’ve gained some major insights by analyzing your competition. With these insights, you can develop tactics for improving or enhancing your SEO strategy.

Now, ask yourself:

What should I prioritize? (Where are you falling short of your competition? Or, where can you outshine your competition?)

And,

What is not worth focusing my efforts on?

Consider this last question carefully. We may think something is irrelevant (or important), but the metrics can surprise us. Unless you’re beating the pants off your competitors, you want to be as comprehensive and inclusive as possible in your SEO strategy, but you also don’t want to be barking up the wrong tree. It is an exhausting waste of energy and effort.

Keep in mind that no one recipe is going to work. The strategies offered here are dynamic, flexible, and relative to your brand and business approach. Read far and wide, talk to people in the industry, and follow your nose to broaden your SEO arsenal.

Last words of advice…

Don’t rush the process.

Use the available tools–anything of value is worth the investment.

Know that competitor analysis is an ongoing process so keep it up.

Logging out,

Logical Mix

Feature photo credit