Logical Mix Chats with Nat from Whitby’s Chamber of Commerce

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I recently had the pleasure of catching a ride through Brooklin with Whitby’s Chamber of Commerce CEO, Natalie Prychitkoas, a guest on her YouTube series “Chat with Nat”.

I was a bit awkward at the start. I tend to wear an expression that makes you expect to see a couple of stray feathers sticking out my mouth, a little tweet tweet echoing from inside me. That expression intensifies when I’m a bit nervous and then I stumble over my words a bit.

For example, she asks me––

“You’ve got young kids, don’t you? You know how I know? Because your front porch is full of young kid plastic stuff,”

I reply as my usual witty self with this awkward gem:

“You didn’t think that was me?” I joked, as if to suggest I spend my afternoons wearing swimmies, splashing in a kiddie pool or practicing my golf swing with a Little Tykes 3 Wood.

Because as a guy in the digital marketing biz, that’s exactly the image I wish to portray.

But permanently-etched mental images aside, Nat was correct. Our house is overflowing with every kind of plastic toy you can imagine because my wife and I have two young boys (three, if we include my afternoon antics). The point is, I know I’m awkward but that perma-grin is really because I’m just kind of a big kid inside.

She asked me about my history and why my family and I moved to Brooklin from Toronto. My wife and I grew up in Toronto and we loved living there but once we had our first son, our house became a bit too cramped for us so we entered Suburbia. We chose Brooklin because it’s a little bit like Pleasantville––everyone waves and smiles, and smiles and waves. There are paths connecting this street and to that park and to Heber Down (if you haven’t been to Heber Down, do yourself a favor and check it out), and there are some really great burgers right in town. What more do you need in a community than great neighbours, nature trails, and good grub?

And then we moved onto business. Nat asked about what I do and why I do it and what I’m anticipating for 2018.

I love this question and it’s one of the reasons I’m happy I got the chance to chat with Nat. I love having an SEO company in Whitby and I want to tell everyone who will listen.

In addition to being a dad and a husband, I’m also a digital marketing geek who started up his own biz in 2011. Before that, I worked for a company called Contractors.com, which did internet marketing for tradespeople. It was awesome and the site was receiving 200K visits per month right up until Google changed its algorithm that removed ranking authority from domain names. I sat in on one of their meetings and was fascinated by how Internet search engines could be so strategically manipulated. That was essentially how I got started in digital marketing, which led to the creation of Logical Mix.

Nat asked––“Why did you join the Commerce and what are you anticipating for 2018?”

When I moved to Whitby, it felt like a good time to immerse myself in the community so I joined the Java Jolt––a member-led group of business people who meet up to help each other out and build a supportive network. They opened my eyes to the Chamber so I checked them out and like their vibes––Bob’s your uncle.

As for my 2018 goals––well, basically, I’m a community guy. I want to help people and the way I do that is by helping local businesses grow and build their online exposure. It’s what I know and what I do. It’s why I’m so proud of the work the Whitby Chamber of Commerce does for the community. They are true ambassadors for businesses in Whitby and the Durham Region.

I’m grateful to Nat for her time and for sharing our chat on YouTube––check it out below:

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End of an Era with MOZ and the SEO Community

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SEO Rockstar Rand Fishkin Steps Out And Moves On

College dropout-turned-SEO-messiah, Rand Fishkin is a legend in the SEO world. Co-founder of Moz, Rand held the seat of CEO for one of the top software analytics companies in the world for years. His SEO empire Moz grew out of the humble web design business he started right around the time Google entered our lives and changed the virtual world. Talk about being in the right place at the right time–and with the business acumen of a pizza pusher at a Blue Jays game (with the right amount of MOZ-arella).

Rand built his success, somewhat reluctantly, upon the general lack of knowledge about SEO and page ranking that existed at the time. While businesses clamoured to gain a first-page spot on any SERP, Rand outsourced research to SEO experts to meet the needs of his clients. With the demand for SEO expert knowledge and their prices increasing, Rand took it upon himself to become an authority. Massive research and self-study led to the birth of his blog SEOmoz and his successful venture to uncover the secrets of SERPs, which eventually became what it is today–Moz software business empire.

Rand’s SEO empire ranked #334 on the Inc. 500 list in 2010, has received multi-million dollar financing from high-profile investors, and receives over three million visitors per month. Its three primary products, Moz Pro, which includes Keyword Explorer and Open Site Explorer, Moz Local, and Moz API service everyone from professional SEOs to the local paint store owner to individuals who want site data and analytics.

After stepping down from his role as CEO of Moz and a subsequent four years fulfilling a variety of roles, Rand’s journey with Moz ended this past February. Rand’s last day at Moz was over a month ago and it was hard to digest.

Logical Mix Has Benefited Immensely From His Teachings

I know he’s doing more ‘whiteboard Friday’s’ (in fact, he lined up about a dozen before he left), but he’s gone to do… Sparktoro.

You can check out what the heck Sparktoro is by clicking here, but first, the million-dollar question lingers: If Moz is so successful, why the heck did Rand leave? The search for a clear answer leaves a pile of earth and stones. But reading between the lines of his personal blog, we can extract a sense that Rand was aggrieved by the operation of Moz over the past several years, which may be why he stepped down from CEO in 2014–this is mere conjecture though so don’t quote me on it. But he did write,

“On a scale of 0-10, where 0 is “fired and escorted out of the building by security” and 10 is “left entirely of his own accord on wonderful terms,” my departure is around a 4. That makes today a hard one, cognitively and emotionally. I have a lot of sadness, a heap of regrets, and a smattering of resentment too.”

Personally, Rand taught me a lot about the SEO game, one of the most significant being that it actually isn’t a game. When it comes to SEO best practices, he clearly demarcates between quick hacks for instant rankings and hard-won experiences as a result of consistent hard work. He reveals that his “secret sauce” for SEO success is not so secret at all and anyone who isn’t transparent about his SEO activities is likely up to some shady business. He insists that there is no one right move that will accelerate the growth of any business. The value is in the whole, not its individual parts. Anything else smacks of black hat biz.

But damn, even with the success of his SEO enterprise and the years of hard work under-riding it, Rand is an uncommonly humble guy. Personally, I suspect that is the cornerstone of his success. Humility supports a continuous desire to improve.

“I’m not sure I’d call Moz a ‘success,’ at least not yet. We’ve raised venture capital, and that means returning money to our investors, hopefully at a very high multiple. It’s a very tall task, but I believe one that’s possible – just an incredibly hard thing to do.” 

A juicy last tip from Rand: Put your customers first. VCs are important for economic growth but you’ve got to listen and respond to what your customers want.

Love him or hate him–that dude is a legend in SEO. White hats off to you Rand!

Check out Rand’s recently released book, Lost and Founder: A Painfully Honest Field Guide to the Startup World.

Logging Out,

Logical Mix

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DG’s Roundup Summary: What SEO or PPC Advice Would You Give Yourself?

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I recently had the pleasure of being interviewed by Delta Growth (DG), a big boy in Toronto’s SEO & SEM industry, specializing in e-commerce. Eugenia, DG’s SEO/PPC Implementation Specialist reached out to some of the industry’s local brainers to ask a SEO/PPC question that few of us ever ask ourselves during our careers:

What advice would have changed your SEO or PPC career?

It’s the kind of question that encourages us to reflect on our business moves of yesteryear. But it also makes us want to nail our thumbs to the floor for the dearth of knowledge our brains now overflow with. If only a DeLorean time machine were as accessible as a Zipcar.

But alas, DG talked to leading SEOs, so we did something right even back then! As a SEO Specialist in Whitby at Logical Mix I was humbled to be regarded in this mix and appreciated the opportunity to reflect on the ghosts of SEO past.

Whether you’re a blogger, consultant, strategist, or a newbie copywriter, Delta Growth’s Round Up about SEO/SEM career advice from leading industry experts may surprise you. It seems success lies in some good old-fashioned values and technical know-how.

Make Great SEO & SEM Relationships

Relationship building is the cornerstone of success in any business. Regardless of how great we are at the technical stuff, there is a person behind every move we make and that person is either going to trust us or bounce. We don’t want bouncers. Stoney Degeyter, Founder and CEO at Pole Position Marketing urges us to always, “focus on the customer, not the algorithms”.  Make the user’s experience your priority. It’s not enough just to know SEO. A grasp of marketing fundamentals is essential to reaching your audience and garnering the staying power that will bump up your conversion rates. What is the crux of Marketing 101? Know your customer. So, know your customer.

Tor Refsland says that if he could go back in time he would have told himself “to grow some b*lls and become uncomfortable much sooner!” He would have started getting new clients right away, face-to-face. So get out there and show face.

Check in with industry peeps too. Nobody gets very far alone. The e-comm community is huge. Learn from as many people as you can. Garner good quality links by offering something of value. Bump up your social media presence.

Give TOFu and BOFu Equal Opportunity

We want to pay attention to everybody at every stage of the conversion cycle so we’ve got to know how to structure our content appropriately. The experts give a few suggestions here. Nail in on long-tail keywords to reach the BOFu kids. Stick to one topic at a time. Create pages to rank for individual head terms and focus on the low-competition keywords in your niche.

But the awareness phase is critical and you can’t gain interest unless you give people something useful. Steve Wiideman insists on links to free tools, guides, and checklists as a marketing strategy for garnering tons of TOFu interest.

Invest In Yourself

It’s easy to forget about our own brand when we’re focused on making it awesome for our clients. John Rampton and Michael Cottam urge us to take the advice we give our clients. Clients come and go with their millions. “What will stick with you is your own brand and assets. Build those and invest as much resources (sic) in those as you would your clients’ sites” (John Rampton, Founder and CEO, with over 1 million Twitter followers). Capitalize on what you practice everyday and know one or two things really well – this is your expertise. And study what you’re not practicing everyday to maintain an edge in the industry.

Craft Awesome New Content Every Week

The demand for high quality content won’t change anytime soon so unless you’re a blackhat you’ll want to maximize your content and repurpose it – a ingenious hack from Oleg Korneitchouk. Several experts commented on how they wished they’d known the value of investing in a marketing campaign, with regular, meaningful content at the top of the priority list. Josh Steimle, Founder of MW1 says it’s simple: “High quality work will attract high quality links. It’s a lot of hard work to create great content, but it’s a simple recipe.”  Good quality content helps the customer alleviate their pains and achieve their goals. This points back to relationships and making our brand trustworthy. But it has to be ongoing. Fresh content each week is essential to high organic ranking and traffic.

Get Your Hands Dirty

We’ve gotta be ballsy in this industry. If we want to know what it feels like to jump out of a plane, we’ve got to jump out of the plane. Take risks with what we know. Research. Experiment. Learn from the results. Experiential learning is the key to forming a knowledge base that will compound over time and support innovation. According to the experts, research and risk are our most profitable investments. Know how to code. Use PPC as a learning mechanism for SEO. Don’t be afraid to try and share with others – remember relationships? Eric Enge sums up SEO & PPC advice the best: “Establish yourself as knowing one aspect of it very, very well. Then, when you’re ready, work on adding a second area of expertise, and get to the point where you are recognized as an expert on that. Keep expanding on those things over time.”

Logging out,

Logical mix

*Full article here: Round Up: What Advice Would’ve Changed Your SEO or PPC Career?

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